Privacy Policy – fideliqr

Effective Date: 09/03/2025
Last Updated: 09/03/2025

Welcome to fideliqr (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our CRM application and website (fideliqr.com).

1. Information We Collect

• Account Information: name, email address, and password when you register.
• CRM Data: customer contact details (e.g., name, email, phone), notes, and any other information you choose to store in the app.
• Usage Data: interactions with the app, device information, browser type, IP address, and access times.
• Cookies & Tracking: basic cookies and analytics to improve our service.

2. How We Use Your Information

• Provide, maintain, and improve fideliqr.
• Allow you to manage customer relationships.
• Communicate with you about your account, updates, or support.
• Ensure security and prevent unauthorized use.
• Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data only with:

• Service Providers: trusted partners that help us operate the app (e.g., hosting, analytics, email).
• Legal Requirements: when required by law, regulation, or valid legal process.
• Business Transfers: if fideliqr is merged, acquired, or sold, your data may be transferred as part of that process.

4. Data Retention

We keep your information as long as your account is active or as needed to provide our services. You may request deletion of your account and data at any time by contacting us.

5. Security

We use reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request corrections or deletion of your data.
• Restrict or object to certain processing.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at info@fideliqr.com.

7. International Users

If you access fideliqr from outside Brazil, please note that your data may be processed in Brazil where privacy laws may differ.

8. Children’s Privacy

fideliqr is not directed to children under 16, and we do not knowingly collect data from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted at fideliqr.com/privacy with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

fideliqr
Website: https://fideliqr.com
Email: info@fideliqr.com